via HBR- Excellent article : What I Learned About Coaching After Losing the Ability to Speak


I knew I couldn’t keep facilitating team meetings and giving strategy presentations — staples of the consulting services I had provided for many years. But I still loved my work and needed to stay active, and my clients were open to trying a new approach, so I began managing my coaching relationships exclusively through written dialogue … Continue reading via HBR- Excellent article : What I Learned About Coaching After Losing the Ability to Speak

From HBR Newsletter – Feedback in Writing


Be Tactful When You Provide Feedback in Writing In an ideal world, feedback would always happen face-to-face, so the other person could read your body language and hear your voice. But there are times when you have to provide input through email, text message, or even instant message, and in these cases it’s important to … Continue reading From HBR Newsletter – Feedback in Writing