What came first? Customer Service and what worked to achieve this and Compliance?  Indian Resourceful many disregard as JUGAAD !  WELL Done AirIndia.

Air India had another B-777 parked in nearby New York’s John F Kennedy Airport. The airline took out some seat belts from this plane (VT-ALJ) and flew them to Chicago on a Delta flight. Once there, these belts were installed on the seats of the AI plane at Chicago’s O’Hare International Airport. This 342-seater plane then took off for Delhi after a delay of more than eight hours on Friday after its schedule take-off time of 1.30 pm.

Source: AI flight in US denied take-off over seat belt tags – Times of India

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