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‘For heaven’s sake, don’t buy Russian MiG-35’ – News

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Did you know…

Did you know…

… that today is the All the News That’s Fit to Print
Anniversary? On February 10, 1897, the New York Times slogan
first appeared: All the News That’s Fit to Print. It was the
winner of a contest organized by its new owner, Adolph
Ochs. Trivia buffs: some of the entries included “Clean, crisp,
bright, snappy; read it daily and be happy;” “Aseptic
journalism up to date;” “Full of meat, clean and neat;” and
“You do not want what the New York Times does not print.”


Today’s Inspirational Quote:

“It’s never too late to have a happy childhood.”

— Tom Robbins

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‘India loses Rs55,000 crore a year in accidents’ – Mumbai – DNA

Dr Nirmalkumar Rakshe is the vice-president of the trauma and emergency medical services (EMS) of Lokmanya Hospital, Nigdi. He has 15 years of experience in EMS and has played a major role in setting up the trauma system at Lokmanya Hospital, which has 25 Mobile Coronary Care Unit (MCCU) ambulances for 950km of the national highway, thus coming to the aid of patients in over 30,000 emergency cases. Rakshe has also worked as EMS consultant for the Uttarakhand government and had prepared an emergency plan for the state in cases of road accidents and natural calamities, apart from adventure sports, tourism and pilgrimage, funded by the World Bank. He has been executing a road safety programme financed by the Union ministry of Road Transport and Highways. Rakshe explains the importance of EMS to DNA.

Why is EMS essential for a city like Pune?
As far as Pune is concerned, the fatality ratio is 12.7 % per 10,000 vehicles — which is one of the highest in the world. There is around 10% of increase in accidents every year. In the last nine years, there has been a rise of 70% mishaps in the city. Considering all these aspects, EMS is extremely important for a city like Pune.

What is the aim of EMS?
According to a study conducted by the Planning Commission in 2002, India’s estimated loss from accidents stands at a whopping Rs55,000 crore a year. The victims are in the age group of 16 to 58 years and majority of them are earning members of their families. Under EMS, efforts are made to bring all emergency life-saving services like ambulance, police and fire brigade under one roof, so that they work in a coordinated manner in case of emergencies. To provide onsite life-saving treatment and take patients to the nearest medical facility within the golden hour is the basic aim of EMS.

Life-saving treatment is required in road accidents, domestic and industrial emergencies, disaster management (terrorist attacks, natural calamities, fire and riots), hospital-to-hospital patient transfer under medical supervision and so on.

How can road accidents be avoided?
People usually assume nothing can happen to them when they drive. If drivers think and care about their families, mishaps can be prevented. It is important to be a disciplined driver and obey traffic rules and regulations.

What is Lokmanya Hospital’s plan regarding EMS?
We are planning to start separate EMS for the Pimpri-Chinchwad area. The draft plan is ready. We will require 25 ambulances and 150 people for the medical staff. Moreover, the hospital will conduct awareness programmes for students, drivers and associations about the need to drive carefully to avoid mishaps.

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Did you know.

Did you know…

… that today is the birthday of the Hershey Chocolate
Company? In 1894, the Hershey Chocolate Company was founded by
Milton Hershey. Hooray for chocolate and hooray for Milton!


Today’s Inspirational Quote:

“I like nonsense — it wakes up the brain cells. Fantasy is a
necessary ingredient in living. It’s a way of looking at life
through the wrong end of a telescope… and that enables you
to laugh at all of life’s realities.”

— Theodor S. Geisel, aka Dr. Seuss

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Livefist: AERO INDIA: Day 1 Air Display

Wednesday, February 09, 2011

AERO INDIA: Day 1 Air Display

Photos by Maj VK Singh / DPR Defence

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In PHOTOS: The daring Al-Ain Aerobatics show – News

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This year’s Al Ain Aerobatic Show ended February 5 evening having more than lived up to its billing as the biggest ever with 71,000 spectators pouring through the gates over the two days

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Rob Brown – Networking Expert | The Different Types of Networkers | Blog Archive

The Different Types of Networkers

There are many ways you can classify the different types of networkers. There are many ways to distinguish the various networking animals.

  1. Their reason for going (business hunters, profile raisers)
  2. Their skill level (novices, intermediates, professionals)
  3. Their frequency of networking (ad hoc, regular, junkees)
  4. Type of event (calorie counters, winos, speed networkers)

Of course, there are more. In a recent brainstorming exercise with some of the leading networking practitioners, thought leaders and influencers in East Midlands, we came up with the following types. You will see that they cut across many of the above classifications.

  1. networking_typesMonogamous Networkers. They only  attend one group or club and stick religiously to that one because (in they’re eyes) it gives them everything they need from a networking event. As a result, their network is fairly one dimensional and sometimes insular. They often fail to build the strong and diverse network needed to be a real networking pro.
  2. Serial Networkers. These are your networking tarts, card collectors, braggers who seem to be everywhere, networking with everyone. They are poor at following up and rather than create lasting relationships, focus their energies on starting a fresh with new relationships.
  3. Social Networkers. These people just go because they are lonely. They go for the gossip, the chat and for the fun of it. They are party animals, extroverts and crowd lovers. They are not particularly committed to the process and not particularly effective at networking but they do tend to be good company!
  4. Sales Based Networkers.  You’ve seen these a lot. They thrust business cards in your hand within moments of meeting you, and are far too keen to make a sale. They put the sale before the relationship and the deal before the due diligence. They move around a lot because people get wise to their pushy tactics.
  5. Serious Networkers.  These are the committed, strategic and professional players. They are highly skilled, highly organised and highly effective. They have good education and great contacts that they build and leverage diligently. Only two percent of the population are in this group.
  6. Amateur Networkers.  These people think they are professional but do not have a networking strategy, do not set networking goals and end up networking ‘with the handbrake on’. They are professional networking wannabees. They want the results and the kudos of the pros but as yet have not undertaken the education and built up the skills.
  7. Internal Networkers.  If you work for a big organisation or a huge company, then you probably meet all the people you think you need to meet on a day to day basis. You may play the political game internally to enhance your promotion prospects and career opportunities. You have little concept of networking in the outside world.
  8. Networking Newbies.  You are new to the networking game. Like a rabbit in the headlights, you are bewildered by the choice and bewildered about the sheer volume of dark suits and slick talking business people out there who all seem to be more proficient than yourself.
  9. Networking Students.  Ever seen people that just turn up to hear the speakers and attend the seminars? These are the avid learners and personal development junkees that are more into the workshops and the education side than the actual execution. They spend so much time learning, but they rarely spend any time doing. If they could only implement, they wouldn’t be half bad!
  10. Online Networkers.  These introverts are more comfortable setting up profiles on all kinds of social and business networking sites than actually attending real live events. They could network face to face but prefer the security and speed and even the impersonal nature of the online experience.
  11. One-Time Networkers.  They turn up for one event and claim that networking is not for them. ‘I tried it once and I didn’t get any business!’ They don’t commit to the necessary building of visibility and credibility. As a result, they should not be surprised when the results of their networking amount to a big fat nothing.
  12. Anti-Networkers.  These are poisonous, bad mouthers and networking renegades. They have had a bad experience (which of course was not their fault) and want to tell the whole world how bad it was. They will discourage you from networking and frequently steer you to other means of business development such as cold calling, advertising and internet marketing.

This list is by no means exhaustive. I am sure you can think of other types of networkers. I’ve done this list to show you how to recognise the various types of people you see at your own networking events. Here are four final questions to help you raise your networking game:

  1. Which kind of networker are you?
  2. Which kind of networker would you like to be?
  3. Which kind of networker do you seem to meet most often?
  4. Which kind of networker do you need to get away from the most?

All of my work is dedicated to helping you network in the top two percent. My networking and referral generation seminars and coaching programs take your natural talent, build in the necessary skill and add the required education to make your networking the most powerful tool in your reputation building and lead generation arsenal.

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Who’s better? Merc E-Class versus Skoda Superb V6 – Business

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The E-Class has a crisp crease line rising towards the rear with a chrome strip and a beltline moving almost parallel with the swage.

The parallelogram shaped twin headlamps, five spoke alloys and the extended tail lamps to the fenders add an oomph factor to the W212.

The rake, the longer hood (thanks to the longitudinal engine positioning) and the hood shut lines running up to the A-pillar further add an appeal to the W212.

I would vote for the Superb Skoda. Very spacious. Very smooth. I liked the features.

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IMAGES: The dazzling acrobats of air enthrall Bengaluru – News

The Flying Bulls

Vicky Nanjappa in Bengaluru
The world-renowned Flying Bulls dazzled at Aero India 2011, the country’s largest air show at the Yelahanka Air Force in Bengaluru.

Following a stunning debut for the Aerobatic quartet in India, the Flying Bulls, the Czech Republic-based aerobatic team will continue to enthrall audiences with their breathtaking performances at the air show.

Hoping to visit tomorrow and see this live. Gather Sunday will be the highest rush day !

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Did you know…

Did you know… … that today is American Magazine Day? In 1741, Andrew Bradford of Pennsylvania published “The American Magazine,” the first magazine in America (published three days before Ben Franklin’s “General Magazine.” “The American Magazine” lasted only three issues.


~~~ Today’s Inspirational Quote: “We did not change as we grew older; we just became more clearly ourselves.” — Lynn Hall

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Aero India 2011: Too much to pay, too little received – India – DNA

After three days of intense business-to-business (B2B) meetings between various armament and aviation majors, on Saturday, it was time for the common man to witness the metal birds during the Aero India 2011 at the Air Force Station in Yelahanka. But their excitement was short-lived, as organisers fell short of providing basic amenities.

First, visitors complained of the shuttle bus services. Though there were many buses dedicated for the show, only a few were seen ferrying visitors.

This apart, visitors complained that parking bays allotted to them were one-and-half kilometres away from the main gate.

After entering the venue, their troubles were compounded as there were long queues in front of the ticket counters. Ticket-holders were made to wait in the scorching sun before they could move to the air display area.

Once inside, their miseries increased even further, as during the lunch hour, there were inadequate arrangements at the food courts.

Families were forced to sit and eat lunch on the floor inside the two food courts amidst paper plates and leftovers.

Prior to the show, the organisers — Confederation of Indian Industry and Defence Exhibition Organisation — had made lofty claims about making arrangements befitting the biggest and best air show in Asia. But ground reality was completely different.

As the ticket-holders shelled out `400, `500 (only air display viewing), and `1,000 (business ticket that allows entry to static display area and exhibition halls), what they got in return was a pathetic lack of basic amenities.

The visit of celebrities like Indian cricket captain Mahendra Singh Dhoni did not help as the organisers’ attention was diverted towards attending to the celebrities’ needs.

With over 2 lakh visitors expected to attend the concluding day of the air show on Sunday, the organisers have to play catch-up and fast.

Be prepared to Walk a lot. Lots of sunshine, no shelter, Long Queues. Carry sufficient water. Carry an umbrella and wear caps.
For amateur photographers it is best to photograph the model planes and the stationery aircrafts than trying to capture the Dog fights in the air on your mobile or click-and-shoot cameras.
Too many security people.

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Creativity – From an email received.

Fantastic Creativity
At The 

  ” BEST “

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Great email I received. Worth a Read !

प्रचि  – 
ज्या   रंगाचा   चष्मा   आपण   घालतो   त्याच   रंगाची   दुनिया   दिसते . जर   उदास , नैराश्याच्या   चष्मा   घातला   तर  सगळीकडे   फक्त   उदासी   आणि   नैराश्यच   दिसेल , याउलट   जर   प्रसन्नतेचा   चष्मा   असेल   तर   सगळं   जगच  सुंदर   दिसेल . अशीच   एक   प्रसन्न   भटकंती   करून   घरी   परतताना   लोकल   ट्रेनच्या   खिडकीवरची   कळकट्ट  जाळी   देखील   सुंदर   भासली .


प्रचि  –  
   मग   अशाच   जाळीतुन   जग   आणखीनच   सुंदर   दिसायला   लागले . 
 आयुष्य   कितीही   खडतर   असलं   तरी   ते   आनंदाने   फुलवत   रहा ” हे   या   खडकावरल्या   अंकुराकडुन   आपणांस  शिकता   येईल . 
 आयुष्य   किती   क्षणभंगुर   आहे ” हे   ह्या   फोटोला   पाहिल्यावर   मला   नेहमीच   जाणवणार . एकदा   देवळांच्या  भटकंतीला   गेलो   असता   पायर् ‍ यांवर   मला   हि   भेटली . तीचे   मस्त   फोटोसेशन   केल्यानंतर   जवळ   पास   अर्धा  पाऊण   तास   देवळाच्या   परिसरात   भटकलो . परतीच्या   वाटेवरती , या   कालावधीत   गोगलगायीने   किती   अंतर  पार   केले   हे   पाहण्यासाठी   तेथे   गेलो   असता , कुणाच्यातरी   पायाखाली   येऊन   तीचे   अस्तित्वच   संपले   होते .खुप   वाईट   वाटले , त्यापेक्षा   स्वतःचा   राग   जास्त   आला . वाट   वर्दळीची   आहे   हे   माहित   असुनही   मी   तिला  जवळच्या   झाडीत   उचलुन   ठेवले   नाहि . ……….. कदाचित   एक   जीव   वाचला   असता . अरेरे 
 कट्टा ” सगळ्यांचा   जिव्हाळ्याचा   विषय . काहि   क्षण   मित्रमंडळी   एकत्र   येणार . गप्पांचे   फड   रंगणार   आणि  परत   सगळे   आपआपल्या   मार्गी   जाणार . उरणार   तो   एकटा   वृक्ष , या   सगळ्या   आठवणींना   सोबत   घेऊन .आपलं   आयुष्यहि   थोडसं   असच   असतं   ना ?, “ यथा   काष्ठंच   काष्ठंच  . . . . . ”  या   संस्कृत   श्लोकाप्रमाणे . 
   व्यक्ती   आयुष्यात   येतात , दोन – चार   क्षणांची   सोबत   करतात   आणि   निघुन   जातात . उरतात   त्या   फक्त  आठवणी   आणि   आपण , “ पारावरच्या   त्या   वृक्षासारखे ” एकटेच . 
   दिवशी   लाल   रंग   लावल्यामुळे   रडकुंडीला   आलेली   हि   चिमुरडी . पण   पुढे   आयुष्यात   राग , लोभ ,मद , मत्सर , मोह , यश , अपयश , द्वेष   या   सार् ‍ या   रंगात   रंगायचेच   आहे   हे   जर   तिला   माहित   असते   तर  या   कृत्रिम   रंगाची   भिती   कदाचित   तिला   वाटली   नसती . 
 वार्ध्यक्य   साचले , उरलो   बंदी   पुन्हा   मी “. आयुष्यातील   सुखदु : खांचा   हिशोब   मांडताना , हातावर   हात  ठेवून , हताश   होऊन , देवाला   स्मरत   बसलेले   हे   आजोबा . 
 आयुष्य   म्हणजे   काय   रे   भाऊ ?”. 
   सध्यातरी   हे   चाक   आणि   हा   खेळ   हेच   आयुष्य   आहे   आणि   तेच   आमचे   विश्व   आहे . पुढंच  पुढे   बघु . हेच   तर   चिडवून   सांगत   नसेल   ना   हा ? 


प्रचि  – 
   केळीचे   उभे , वरती   तोरण   शोभे
   चौघडा   गाजे , सूर   सनईचा   वाजे  
तिच्या   आणि   त्याच्या   आयुष्यातील   हळुवार   पण   तितकाच   महत्वाचा   एक   क्षण . 
   त्याच्या   हातात   विश्वासाने   हात   देणारी   ती   आणि   तितक्याच   विश्वासाने   तिला   साथ   देणारा  तो . 
  – १० 
   पाण्यात   सहजच   मारलेला   एक   दगड   आणि   त्यामुळे   पाण्यावर   उठलेले   असंख्य   तरंग . 
   जीवनातही   असंच   असतं , येणारे   एखादे   दु : ख   किंवा   संकट   हे   एकटे   न   येता   सोबत   अनेक   दु :खे / संकट   घेऊन   येतात   ज्यामुळे   कित्येकदा   आयुष्य   ढवळुन   निघते . अर्थात   हे   त्या   पाण्यावरच्या  तरंगासारखेच   कायम   न   रहाता   काहिवेळानंतर   निवांत   होतात . 

  – 11 
   रोज   त्याच   त्याच   आयुष्याचा  ( सुंदर   सुंदर   फुलांवर   बसण्याचा ) कंटाळा   आला   असेल   कदाचित   म्हणुन for a change हे   फुलपाखरू   चक्क   मातीत   बसले . अर्थात  “ मातीची ” ओढ   सगळ्यांनाच   असते . 
  – 12 
 जो   सब   करते   है   यारो , वो   क्यों   हम   करे “. 
   जे   करतात   ते   मी   का   करू ? कधी   कधी   प्रवाहाच्या   विरूद्ध   पोहणे   हा   हि   आयुष्याचाच   एक   भाग  आहे   ना ? 
  – 13 
   हा   फोटो , निष्पर्ण , उजाड , उदास   वाटेल , कुणाला   हा   फक्त   एक   झाडाचा   फोटो   वाटेल , मला   हा   फोटो  काढताना   मोराच्या   फुललेल्या   पिसार् ‍ याची   आठवण   झाली   होती . अर्थात   आयुष्याकडे   पाहण्याचा   दृष्टीकोन   हा  प्रत्येकाचा   वेगळा   असतो . 
  – 14 
   काय   तर  “ आयुष्य   हे   अळवावरचे   पाणीच “. घरंगळण्याआधी   मनसोक्त   उपभोगुन   घ्या . 



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Shahid, Dhoni check out fighter aircraft at Aero India – News

Shahid Kapoor
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Kapoor took to the skies in a Lockheed Martin F-16 fighter aircraft, and later termed it a great experience.

“This experience would help me as I am playing a pilot in my next film Mausam. As a child, I always dreamt of becoming a pilot in the Indian Air Force,” said the actor.

Image: Shahid Kapoor

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Did you know…

Did you know…

… that today is These Old Broads Day? In 2001, the TV movie
“These Old Broads” premiered on ABC-TV. The movie starred
Debbie Reynolds, Shirley MacLaine, and Joan Collins as three
older, but still feisty women. Celebrate older women today!
Heck, celebrate all women today! 😉


Today’s Inspirational Quote:

“One of the advantages of being disorderly is that one is
constantly making exciting discoveries.”

— A. A. Milne

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Russia showcases new weaponry at Aero India | Defense | RIA Novosti

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mediaclinique | ralf schwartz: Die Geschichte der Repositionierung der Deutschen Atomindustrie [Infochart]

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Did you know…

Did you know…

… that today is Anthracite Coal Day? In 1808, Judge Jesse
Fell of Wilkes-Barre, Pennsylvania, burned anthracite coal in
his home to show that such coal burned clean and could be used
as a heating fuel. His successful experiment helped northeast
Pennsylvania become a great coal mining area.


Today’s Inspirational Quote:

“There will be little rubs and disappointments everywhere, and
we are all apt to expect too much; but then, if one scheme of
happiness fails, human nature turns to another; if the first
calculation is wrong, we make a second better: we find comfort

— Jane Austen

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I never thought I would play the World Cup: Sreesanth – Rediff Sports

S Sreesanth

Harish Kotian

Only a few weeks back S Sreesanth had admitted that he was “heart-broken” after being overlooked for the upcoming World Cup. Now, after making a surprise, backdoor entry into India’s squad for the mega event, beginning February 19, he does not know how to thank his stars.

After fellow-pacer Praveen Kumar was withdrawn from the squad because of an elbow injury, the Kerala pacer was on Tuesday called up as his replacement following a fitness test.

His first World Cup, four years back, was a disaster, as India was knocked out in the first round. This time, though, the 28-year-old is confident that both he and the team can go all the way.

Senior Associate Editor Harish Kotian caught up with the temperamental 28-year-old seamer in Bangalore soon after the BCCI announced his inclusion in the 15-man squad.

What was your first reaction after being called up to the Indian squad for the World Cup?

I was really excited and I thanked God. Very honestly, I felt bad for Praveen [Kumar]. I hope that he gets fit soon and plays for India again at the earliest. I am getting an opportunity to play the World Cup and I am really looking forward to it.

Has the feeling of your sudden call-up sunk in?

Even now I am struggling for words, because the feeling is yet to sink. I never thought I would play in this World Cup.

Were you expecting this call-up? A few days back you were talking of cheering the Indian team?

I am a huge cricket fan, so even though I had missed out initially I decided to support the Indian team. In fact, my band S36 did a show few days back and the entire show was dedicated to the Indian team. I am really happy to be able to make it to the World Cup. I thank the selectors, my fans and well-wishers.

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25 Quotes on Humor | Psychology Today

It is a curious fact that people are never so trivial as when they take themselves seriously.” – Oscar Wilde

“When humor goes, there goes civilization.” – Erma Bombeck

“A sense of humor… is needed armor. Joy in one’s heart and some laughter on one’s lips is a sign that the person down deep has a pretty good grasp of life.” – Hugh Sidey

“A sense of humor is part of the art of leadership, of getting along with people, of getting things done” – Dwight D. Eisenhower

“I think the next best thing to solving a problem is finding some humor in it.” – Frank A. Clark

“No mind is thoroughly well organized that is deficient in a sense of humor.” – Samuel Taylor Coleridge

“Comedy is acting out optimism.” – Robin Williams

“A well-developed sense of humor is the pole that adds balance to your steps as you walk the tightrope of life.” – William Arthur Ward

“Humor can alter any situation and help us cope at the very instant we are laughing.” – Allen Klein

“Humor is just another defense against the universe.” – Mel Brooks

“Humor is laughing at what you haven’t got when you ought to have it.” – Langston Hughes

“Humor is perhaps a sense of intellectual perspective: an awareness that some things are really important, others not; and that the two kinds are most oddly jumbled in everyday affairs.” – Christopher Morley

“If you could choose one characteristic that would get you through life, choose a sense of humor.” – Jennifer Jones

“Humor is something that thrives between man’s aspirations and his limitations. There is more logic in humor than in anything else. Because, you see, humor is truth.” – Victor Borge

“Humor is the affectionate communication of insight.” – Leo Rosten

“Like a welcome summer rain, humor may suddenly cleanse and cool the earth, the air and you.” – Langston Hughes

“Next to power without honor, the most dangerous thing in the world is power without humor.” – Eric Sevareid

“The more I live, the more I think that humor is the saving sense.” – Jacob August Riis

“Laugh as much as possible, always laugh. It’s the sweetest thing one can do for oneself & one’s fellow human beings.” – Maya Angelou

“A good laugh makes any interview, or any conversation, so much better.” – Barbara Walters

“He who laughs, lasts.” – Mary Pettibone Poole

“A good laugh overcomes more difficulties and dissipates more dark clouds than any other one thing.” – Laura Ingalls Wilder

“There is nothing like a gleam of humor to reassure you that a fellow human being is ticking inside a strange face.” – Eva Hoffman

“Through humor, you can soften some of the worst blows that life delivers. And once you find laughter, no matter how painful your situation might be, you can survive it.” – Bill Cosby

“A person without a sense of humor is like a wagon without springs. It’s jolted by every pebble on the road.” – Henry Ward Beecher

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There’s No Place Like Home – GraphJam: Music and Pop Culture in Charts and Graphs. Let us explain them.

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Did you know…

… that today is the Virtual Booksigning Birthday? In 1996,
David and Tom Gardner, authors of The Motley Fool Investment
Guide, held a live, interactive online meeting on America
Online where AOL subscribers could meet the authors, buy their
book, and ask for a personal inscription.


Today’s Inspirational Quote:

“Always laugh when you can. It is cheap medicine.”

— Lord Byron

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Origin of Numbers | Tammy Camp

Origins of Numbers

Cool beans right?

Have some thoughts? Share the below.


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14 B-School marketing USPs that fall flat – Rediff Getahead

Very interesting article.

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Livefist: PHOTOS: Typhoons Arrive At Yelahanka For Aero India 2011

Worth a watch in Bangalore.

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Livefist: EXCLUSIVE PHOTOS: Eurocopter Fennec At Recent Indian Trials In Leh

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What your credit card numbers tell you – Rediff Getahead

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Daniel Franklin, Executive Editor, the Economist on BP, sustainability, ethics and strategy – Ethical Corporation

Daniel Franklin, Executive Editor, the Economist on BP, sustainability, ethics and strategy

In this podcast Toby Webb asks Daniel for his views on the business sustainability agenda, climate change, management trends and whether there is a crisis of ethics in the UK media

Click here to download or listen. (About 14 minutes long)

Daniel Franklin is Executive Editor, The Economist & Editor, The World in 2011.

Click here for the EC Podcast XML Feed.
Subscribe in itunes

Daniel Franklin will be sharing his views on sustainability and CR at the Responsible Business Summit on 3-4th May 2011 in London. For more info, visit

  • Meet 450+ senior CR professionals at our 10th Responsible Business Summit and hear from 60+ leading experts including the CEOs from PepsiCo, Panasonic, TNT, Innocent Drinks, Alliance Boots, Seventh Generation, Kraft and Johnson Matthey on 3-4th May in London. Click here to download a free brochure.

    © Copyright Ethical Corporation 2009
    You may share using our article tools. Please don’t cut articles from and redistribute by email or post to the web. Please note that your account is for use by the subscriber only. Your login details should not be passed on to others. If you would like to license EC copyrighted content for your company or clients, please contact Andrew Bold on

    Be the first to comment by using the form below:

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    Did you know…

    … that today is the Festival of King Frost? This old English
    festival is designed to fight the boredom of winter with a
    celebration asking for a quick arrival of spring. There’s a
    lot of people who wish that this year! 😉


    Today’s Inspirational Quote:

    “Ever tried? Ever failed? No matter. Try again. Fail again.
    Fail better.”

    — Samuel Beckett

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    PIB Press Release

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    Did you know…

    … that today is Ronald Wilson Reagan’s Birthday? Ronald
    Reagon, the 40th president of the United States, was born in
    Tampico, Illinois, on February 6, 1911. At 73, he was the
    oldest person ever elected president. His administration saw
    the collapse of Communism and the breakup of the Soviet Union.


    Today’s Inspirational Quote:

    “The path to our destination is not always a straight one. We
    go down the wrong road, we get lost, we turn back. Maybe it
    doesn’t matter which road we embark on. Maybe what matters is
    that we embark.”

    — Barbara Hall

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    Seth’s Blog: Are $300 headphones worth it?

    A friend wanted to buy Dr. Dre headphones. They list for about $300.

    Any audiophile can tell you that they sound like $39 headphones. Instead, consider these. We can prove they sound better!

    But of course, that’s not the question. It’s not what sounds better, it’s what’s worth it.

    The Dre headphones come with admiring glances at no extra charge. They come with self-esteem built in. You can argue that this is a worthless feature in a device designed to reproduce sound accurately, but you’d be wrong. After all, the whole reason you’re listening to music in the first place is to feel good. To be happy. If the Dre’s make you happy, and your happiness is worth $300, then they’re worth it, no?

    For others (put me in that category) I get more happiness knowing that I didn’t fall for a clever marketing ploy, and I buy the ones that I believe sound better. Of course, that’s a clever marketing ploy too–persuading me that better sound is worth this much. But don’t tell anyone. That would make me feel manipulated.

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    Marshall Goldsmith Library

    The Dramatic Contrasts of the New India

    Harvard Business Online, Marshall Goldsmith print print version

    by Marshall Goldsmith

    I am a frequent visitor to India. On my last trip, I was struck by the dramatic contrasts between people and places that exist side by side.

    In the cities, I saw a longing for extreme opulence — countless ads with rich people living lavish lives — next to the reality of extreme poverty — countless shanties with poor people living harsh lives.

    In the colleges, I saw a longing for advanced education — and the justified pride that comes with a degree from IIT or ISB — next to a longing for wisdom — with the justified pride that comes from being heir to a centuries-old quest for knowledge about life that is so deeply ingrained here.

    In the faces of professionals, I saw the new West — focused on money, constantly working, leaving their extended families, doing whatever it takes to get ahead, eating meat, and drinking wine. In the faces of worshipers at the temple, I saw the old East —focused on life, staying with their extended families, doing whatever it takes to stay alive, eating vegetables, and drinking tea.

    With gain comes loss. With moving forward comes going backward.

    There are obvious benefits that come with “progress” — advanced education is a blessing, poverty is painful, and material possessions certainly make life more comfortable.

    There are also obvious costs.

    I don’t have answers, just questions:

    1. What is being gained in the “new” India? What is being lost?

    2. How can today’s Indian professionals achieve the material success of the West without losing the wisdom of the East?

    3. For readers from the West: What is your experience of professionals from India? What can you learn from them?

    4. For readers from India: What is your experience of professionals from the West? What can you learn from them?

    Dr. Marshall Goldsmith’s 30 books include: Mojo: How to Get It, How to Keep It, and How to Get It Back When You Lose It! – a New York Times (advice), Wall Street Journal (business), USA Today (money) and Publisher’s Weekly (non-fiction) best seller, What Got You Here Won’t Get You There – a New York Times best-seller, Wall Street Journal #1 business book and Harold Longman Award winner for Business Book of the Year.   Succession: Are You Ready? is the newest edition to the Harvard Business ‘Memo to the CEO’ series.   His personal website,, contains hundreds of his articles and videos.


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    Belgian pranksters tie up company infamous for bad customer service – Anthill Magazine

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    The man behind IndiGo’s amazing success – Business

    Amazing Story…

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    Seth’s Blog: How should you treat your best customers?

    How should you treat your best customers?

    Here’s what most businesses do with their best customers: They take the money.

    The biggest fan of that Broadway show, the one who comes a lot and sits up front? She’s paying three times what the person just three rows back paid.

    That loyal Verizon customer, the one who hasn’t traded in his phone and has a contract for six years running? He’s generating far more profit than the guy who switches every time a contract expires and a better offer comes along.

    Or consider the loyal customer of a local business. The business chooses to offer new customers a coupon for half off—but makes him pay full price…

    If you define “best customer” as the customer who pays you the most, then I guess it’s not surprising that the reflex instinct is to charge them more. After all, they’re happy to pay.

    But what if you define “best customer” as the person who brings you new customers through frequent referrals, and who sticks with you through thick and thin? That customer, I think, is worth far more than what she might pay you in any one transaction. In fact, if you think of that customer as your best marketer instead, it might change everything.

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    Great Story of Two Magnificent Falcons – from an email by Monday Mantra

    Once there was a king who received a gift of two magnificent falcons from Arabia. They were peregrine falcons, the most beautiful birds he had ever seen. He gave the precious birds to his head falconer to be trained. 

    Months passed and one day the head falconer informed the king that though one of the falcons was flying majestically, soaring high in the sky, the other bird had not moved from its branch since the day it had arrived. 

    The king summoned healers and sorcerers from all the land to tend to the falcon, but no one could make the bird fly. He presented the task to the member of his court, but the next day, the king saw through the palace window that the bird had still not moved from its perch. Having tried everything else, the king thought to himself, “May be I need someone more
    familiar with the countryside to understand the nature of this problem.” So he cried out to his court, “Go and get a farmer.”

    In the morning, the king was thrilled to see the falcon soaring high above the palace gardens. He said to his court, “Bring me the doer of this miracle.”

    The court quickly located the farmer, who came and stood before the king. The king asked him, “How did you make the falcon fly?”

    With his head bowed, the farmer said to the king, ” It was very easy, your highness. I simply cut the branch where the bird was sitting.”

    We are all made to fly — to realize our incredible potential as human beings. But instead of doing that, we sit on our branches, clinging to the things that are familiar to us. The possibilities are endless, but for most of us, they remain undiscovered. We conform to the familiar, the comfortable, the mundane. So for the most part, our lives are mediocre instead of exciting, thrilling and fulfilling.

    So let us learn to destroy the branch of fear we cling to and free ourselves to the glory of flight !!!!!!!

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    LinkedIn Labs | InMaps – Dhananjay Parkhe जय् पारखे’s professional network

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    110201_Egypt_.jpg 600×402 pixels – Dysthymia Joe

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    Did you know…

    Did you know…

    … that today is Grenada Independence Day? Grenada gained its
    independence from Great Britain on February 7, 1974. Grenada
    is the smallest independent country in the western hemisphere.
    Because it has more spice per square mile than any other
    country in the world, Grenada is known as the Spice Isle.
    Add some spice to your life – check out Grenada! 😉


    Today’s Inspirational Quote:

    “Sometimes when you sacrifice something precious, you’re not
    really losing it. You’re just passing it on to someone else.”

    — Mitch Albom

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    Why India needs to move beyond jugaad – Business

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    The Career Advice: 7 Rising Occupations

    In today’s uncertain job market, even the jobs once marked as “recession-proof” are not as safe as we thought. So where should you focus your job search?

    Several trends — existing and emerging — continue to drive job growth and creation throughout the United States. Developments in technology, health care, environmentalism and globalization, as well as current trends in the economy, are clearing the path for several cutting-edge careers to surface.

    If you’re in the market for a new job, here are seven emerging careers that are making a mark and poised for growth in the coming years. Please note that salary and job growth information is not collected for all positions because of the size and awareness of each job.

    1. Home stager
    The real-estate market is not what it used to be and homes are taking longer to sell. Potential buyers usually decide how much they like a property by picturing their own possessions in the house. That’s not always easy if the home is cluttered with unattractive décor and furnishings. House stagers work with real-estate agents and their clients to improve the appearance of a home and make it more appealing for potential buyers.
    Industry umbrella: Interior design
    Job growth: N/A
    Salary: Most stagers are self-employed and set their own fees. Prices may vary from $75 for an initial consultation to $500 for staging an entire house.

    2. Health informatics technician
    Each time you go to the doctor, everything about the visit is added to your medical file. As health-care facilities everywhere make the change to electronic medical records, informatics technicians not only transition the files, but they use computer systems to help doctors analyze, diagnose and treat patients based on the information they are given. This computer data also improves care, controls costs and provides documentation for use in legal actions.
    Industry umbrella: Health care
    Job growth*: 18 percent
    Salary**: $31,208

    3. Simulation developer
    From entire virtual communities like Second Life to various online demonstration videos, simulations are becoming the way of the world. Be it pilots using in-flight simulators to prepare for high-risk situations; landscape architects using video reproduction to help clients envision proposed ideas and plans; or medical students diagnosing and treating virtual patients without risking a real person’s life, simulators are a new way for professionals in all industries to train, practice and prepare for exciting — and potentially dangerous — situations before they happen.
    Industry umbrella: Computer software engineers
    Job growth: 38 percent, based on industry projections
    Salary: $58,163

    4. Green jobs
    The environmental wave, in addition to President Barack Obama’s promise to create 5 million green jobs, is creating jobs in everything from sales to government to nonprofit organizations. Whether it’s a company researching how to make green products or a consultant implementing recycling procedures, the “clean-energy economy” is creating several opportunities in sectors including, but not limited to, energy generation, transportation, agriculture, waste and wastewater, and research and advocacy.
    Industry umbrella: Clean energy and energy efficiency
    Job growth: Clean-energy jobs outperformed job growth in 38 states and the District of Columbia between 1998 and 2007, the most recent year for which data are available, according to a study by Pew Charitable Trust.
    Salaries depend on specific position

    5. Emergency management
    Since the Sept. 11 terrorist attacks, jobs in the anti-terrorism field have grown. The required skills are demanding, but a more attainable (yet still in-demand) career option is emergency planning. Not only do emergency planners prepare and plan for terrorist attacks, they also train and prepare for responses and procedures for other disasters such as fires, floods, hostage situations or pandemics.
    Industry umbrella: Management, business and financial operations
    Job growth: 7 to 13 percent
    Salary: $48,386

    6. Career counselor
    Workers need jobs; employers need workers. With the present economy, career counselors are needed more than ever. They offer job seekers career guidance and job-hunting advice, and can help them improve their well-being through their work. Career counselors differ from career coaches in that not only will they help you in terms of your career, they will also seek to improve your overall mental health.
    Industry umbrella: Human resources
    Job growth: N/A

    7. Patient advocate
    Anyone who’s ever had health issues knows that the health-care system is not the easiest thing to navigate. That’s what patient advocates are there for. As the population continues to age, patient care advocates will become more important to the job market. Advocates ensure that patients are informed, visiting with the right specialists and taking the right medicines. They also educate family members on how to care for their sick relative. Perhaps most importantly, patient advocates will sort through medical bills and negotiate fees with health-care providers and insurance companies.
    Industry umbrella: Health care
    Job growth: 24 percent (for medical and public health social workers)
    $47,560 (for medical and public health social workers), according to the BLS

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    The Hindu : News / National : PM favours waiving octroi, local taxes

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    Did you know…

    Did you know…

    … that today is Special Person Day? In 1997, a school
    district in Hillsborough, New Jersey, banned the celebration
    of Valentine’s Day because it is actually a religious
    celebration of St. Valentine. They renamed the celebration
    Special Person Day. Regardless of what you might call it,
    Happy Valentine’s Day to all!


    Today’s Inspirational Quote:

    “Love is missing someone whenever you’re apart, but somehow
    feeling warm inside because you’re close in heart.”

    — Kay Knudsen

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    10 Most Popular Stories of the Week

    Check out this website I found at

    10 Most Popular Stories Photo–Illustration by Phillip Toledano for TIME 1. 2045: The Year Man Becomes Immortal By LEV GROSSMAN We’re fast approaching the moment when humans and machines merge. Welcome to the Singularity movement 2. Hey, Chicago, Say Hello to Your Next F#@*ing Mayor By JAMES WARREN On his best behavior, Rahm Emanuel looks to trade running the White House for running a great U.S. city 3. Rage, Rap and Revolution: Inside the Arab Youth Quake By BOBBY GHOSH A generation once dismissed as politically supine has toppled two dictators and shaken up regimes across the Middle East. Who are the Arab youth, and what do they want? 4. Mystery Planet: Is a Rogue Giant Orbiting Our Sun? By MICHAEL D. LEMONICK New speculation points to a world four times the size of Jupiter 5. The 100 Greatest Toys of All-TIME TIME reporter Allie Townsend picks the 100 most influential toys from 1923 to the present 6. Cairo’s Cats Forgotten as Its Humans Rebel By ANDREA SACHS AND MACKENZIE SCHMIDT Egypt’s nascent democracy will include a growing animal-rights lobby working to help animals displaced by the turmoil 7. Iran, Egypt Caught in the Churning of a Mideast Democracy Wave By TONY KARON The same democratic impulse that swept away a U.S. ally in Cairo now threatens a U.S. adversary in Tehran. In both places, class politics could prove decisive 8. How One Teacher’s Angry Blog Sparked a Viral Classroom Debate By KAYLA WEBLEY When she had a rough day at school, teacher Natalie Munroe would vent about her classroom online. Now suspended by her school for blogging about students, she finds herself at the center of a heated education debate 9. Why There’s No Turning Back in the Middle East By FAREED ZAKARIA The combination of youth and technology is driving a wave of change in the Middle East. Fingers crossed: it may turn out just fine 10. The Wisconsin Teachers’ Crisis: Who’s Really to Blame? By ANDREW J. ROTHERHAM Who’s to blame for the mess in Madison — state politicians, the unions or President Obama? Or all of the above? Go to

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    How Good is Your Judgment? – Associated Content from Yahoo! –

    Now try this question. It is time to elect a new national leader. There are three candidates and here are fhe facts about each

    Candidate A: He associates with crooked politicians and consults with astrologists. He’s had two mistresses. He also chain smokes and drinks 8 to 10 martinis a day.

    Candidate B: He was kicked out of office twice, sleeps until noon, used opium in college and drinks a bottle of whisky every evening.

    Candidate C: He is a decorated war hero. He is a vegetarian who doesn’t smoke. He drinks an occasional beer and has never committed adultery.

    Which of these candidates would be your choice?

    Decide first and then scroll down for the response.

    We are conditioned to look for certain ideals in our families, our societies and our leaders. The media investigate the personal lives of politicians and relish finding faults and failures. It seems natural that we want a leader who is flawless in every respect. Now let’s look at the questions.

    The carefully chosen descriptions were of Candidate A, Franklin D Roosevelt; Candidate B, Winston Churchill and Candidate C, Adolf Hitler. Who did you choose?

    If you advised the woman to have an abortion then you just prevented the birth of Ludwig van Beethoven, possibly the most brilliant and influential composer in history.

    These two celebrated questions were deliberately constructed to catch you out. But they make the point; don’t assume that everyone has to conform.

    Paul Sloane writes and speaks on lateral thinking and innovation. He is the author of How to be a Brilliant Thinker.

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    Stamps with your own photo

    Do you know…..

    Now you can have your own picture on a postage stamp. And get famous.

    India Post has introduced personalised stamps, wherein the buyers can have their own photos on the stamps. This concept can popularise philately as well as the services of postal department.

    The My Stamp service must be introduced at selected post-offices of the country on a regular basis whereby people interested in personalised stamps can get the same.

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    Print Release

    Print ReleasePrint
    Press Information Bureau
    Government of India
    Ministry of Civil Aviation

    17-February-2011 18:48 IST

    Centenary Celebrations of Civil Aviation in India to be Inaugurated Tomorrow

    Indian Civil Aviation is completing 100 years tomorrow. The year 2011-12 will be declared as the Civil Aviation Centenary Year, starting from tomorrow i.e. 18th February, 2011 and ending on the same date in 2012. On this date in 1911, the first commercial plane flew in India between Allahabad and Naini. Since then, aviation in India has grown from strength to strength. Today India is the 9th largest civil aviation market in the world and this forward march is likely to culminate in India becoming one of the three largest markets in the world by 2020.

    To commemorate the occasion, the centenary celebrations will be inaugurated by the Minister for Civil Aviation Shri Vayalar Ravi tomorrow. On the occasion several eminent people who have contributed significantly to the growth of Civil Aviation in India will be felicitated. They include Rajiv Gandhi, JRD Tata, Sarla Thukral, Arjan Singh, Air Marshal Aspy Merwan Engineer, Biju Patnaik, Neeraj Bhanot, Capt. Rakesh Sharma, Saudamini Deshmukh and Vijaypat Singhania.

    To mark the beginning of the centenary year, all buildings, installations associated with civil aviation are going to be lit up tomorrow. All airlines, airports will display the centenary logo in all possible manner, like on tickets, boarding cards, luggage tags, arrival ,departure area etc.

    A special programme to felicitate pioneer women aviators will be organized on the international womens’ day on 8th march. Throughout the year several other events have been planned which include release of a commemorative stamp, commemorative coins and establishment of an Air and Space Theme Park or Museum.


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    Searching for Action against # Pesky #calls in India Peace Magazine: The Methods of Nonviolent Action

    The Methods of Nonviolent Action

    ​​​​​(from Gene Sharp, The Methods of Nonviolent Action, Boston 1973)



    1. Public speeches
    2. Letters of opposition or support
    3. Declarations by organizations and institutions
    4. Signed public declarations
    5. Declarations of indictment and intention
    6. Group or mass petitions


    1. Slogans, caricatures, and symbols
    2. Banners, posters, and displayed communications
    3. Leaflets, pamphlets, and books
    4. Newspapers and journals
    5. Records, radio, and television
    6. Skywriting and earthwriting


    1. Deputations
    2. Mock awards
    3. Group lobbying
    4. Picketing
    5. Mock elections


    1. Displays of flags and symbolic colours
    2. Wearing of symbols
    3. Prayer and worship
    4. Delivering symbolic objects
    5. Protest disrobings
    6. Destruction of own property
    7. Symbolic lights
    8. Displays of portraits
    9. Paint as protest
    10. New signs and names
    11. Symbolic sounds
    12. Symbolic reclamations
    13. Rude gestures


    1. “Haunting” officials
    2. Taunting officials
    3. Fraternization
    4. Vigils


    1. Humourous skits and pranks
    2. Performances of plays and music
    3. Singing


    1. Marches
    2. Parades
    3. Religious processions
    4. Pilgrimages
    5. Motorcades


    1. Political mourning
    2. Mock funerals
    3. Demonstrative funerals
    4. Homage at burial places


    1. Assemblies of protest or support
    2. Protest meetings
    3. Camouflaged meetings of protest
    4. Teach-ins


    1. Walk-outs
    2. Silence
    3. Renouncing honours
    4. Turning one’s back



    1. Social boycott
    2. Selective social boycott
    3. Lysistratic nonaction
    4. Excommunication
    5. Interdict


    1. Suspension of social and sports activities
    2. Boycott of social affairs
    3. Student strike
    4. Social disobedience
    5. Withdrawal from social institutions


    1. Stay-at-home
    2. Total personal noncooperation
    3. “Flight” of workers
    4. Sanctuary
    5. Collective disappearance
    6. Protest emigration (hijrat)



    1. Consumers’ boycott
    2. Nonconsumption of boycotted goods
    3. Policy of austerity
    4. Rent withholding
    5. Refusal to rent
    6. National consumers’ boycott
    7. International consumers’ boycott


    1. Workers’ boycott
    2. Producers’ boycott


    1. Suppliers’ and handlers’ boycott


    1. Traders’ boycott
    2. Refusal to let or sell property
    3. Lockout
    4. Refusal of industrial assistance
    5. Merchants’ “general strike”


    1. Withdrawal of bank deposits
    2. Refusal to pay fees, dues, and assessments
    3. Refusal to pay debts or interest
    4. Severance of funds and credit
    5. Revenue refusal
    6. Refusal of a government’s money


    1. Domestic embargo
    2. Blacklisting of traders
    3. International sellers’ embargo
    4. International buyers’ embargo
    5. International trade embargo



    1. Protest strike
    2. Quickie walkout (lightning strike)


    1. Peasant strike
    2. Farm workers’ strike


    1. Refusal of impressed labour
    2. Prisoners’ strike
    3. Craft strike
    4. Professional strike


    1. Establishment strike
    2. Industry strike
    3. Sympathy strike


    1. Detailed strike
    2. Bumper strike
    3. Slowdown strike
    4. Working-to-rule strike
    5. Reporting “sick” (sick-in)
    6. Strike by resignation
    7. Limited strike
    8. Selective strike


    1. Generalised strike
    2. General strike


    1. Hartal
    2. Economic shutdown



    1. Withholding or withdrawal of allegiance
    2. Refusal of public support
    3. Literature and speeches advocating resistance


    1. Boycott of legislative bodies
    2. Boycott of elections
    3. Boycott of government employment and positions
    4. Boycott of government departments, agencies, and other bodies
    5. Withdrawal from governmental educational institutions
    6. Boycott of government-supported institutions
    7. Refusal of assistance to enforcement agents
    8. Removal of own signs and placemarks
    9. Refusal to accept appointed officials
    10. Refusal to dissolve existing institutions


    1. Reluctant and slow compliance
    2. Nonobedience in absence of direct supervision
    3. Popular nonobedience
    4. Disguised disobedience
    5. Refusal of an assemblage or meeting to disperse
    6. Sitdown
    7. Noncooperation with conscription and deportation
    8. Hiding, escape, and false identities
    9. Civil disobedience of “illegitimate” laws


    1. Selective refusal of assistance by government aides
    2. Blocking of lines of command and information
    3. Stalling and obstruction
    4. General administrative noncooperation
    5. Judicial noncooperation
    6. Deliberate inefficiency and selective noncooperation by enforcement agents
    7. Mutiny


    1. Quasi-legal evasions and delays
    2. Noncooperation by constituent governmental units


    1. Changes in diplomatic and other representation
    2. Delay and cancellation of diplomatic events
    3. Withholding of diplomatic recognition
    4. Severance of diplomatic relations
    5. Withdrawal from international organisations
    6. Refusal of membership in international bodies
    7. Expulsion from international organisations



    1. Self-exposure to the elements
    2. The fast
      1. Fast of moral pressure
      2. Hunger strike
      3. Satyagrahic fast
    3. Reverse trial
    4. Nonviolent harassment


    1. Sit-in
    2. Stand-in
    3. Ride-in
    4. Wade-in
    5. Mill-in
    6. Pray-in
    7. Nonviolent raids
    8. Nonviolent air raids
    9. Nonviolent invasion
    10. Nonviolent interjection
    11. Nonviolent obstruction
    12. Nonviolent occupation


    1. Establishing new social patterns
    2. Overloading of facilities
    3. Stall-in
    4. Speak-in
    5. Guerrilla theatre
    6. Alternative social institutions
    7. Alternative communication system


    1. Reverse strike
    2. Stay-in strike
    3. Nonviolent land seizure
    4. Defiance of blockades
    5. Politically motivated counterfeiting
    6. Preclusive purchasing
    7. Seizure of assets
    8. Dumping
    9. Selective patronage
    10. Alternative markets
    11. Alternative transportation systems
    12. Alternative economic institutions


    1. Overloading of administrative systems
    2. Disclosing identities of secret agents
    3. Seeking imprisonment
    4. Civil disobedience of “neutral” laws
    5. Work-on without collaboration
    6. Dual sovereignty and parallel government​​​​​

    Link to the Albert Einstein Institution for more of Gene Sharp’s work

    I was looking for Methods of Non Violent protest and persuasion against the Pesky callers and unwanted intruding telemarketers of India and look what I found. Found Gene Sharp and Peace Magazine.

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    Vir Sanghvi

    Captain Nair: The outsider who hit the big time (NEW)

    Posted By: Vir Sanghvi   |   Posted On: 12 Feb 2011 04:30 PM

    I often wonder how many people who stay at the Leela hotels realise that the hotels are named after a real person. Though the chain was founded by (and is still run by) Captain Krishnan Nair, the hotels are not named after him. They are named after his wife Leela.


       Unusually for a self-made man, Captain Nair attributes much of his success to his wife. Almost everything he has ever done, he says, has happened because of Leela.


       Captain Nair was born in 1922 into a poor family in north Kerala, one of the eight children of a government bill collector. He joined the army and because of his sense of initiative, seemed set to go far. In 1950, he married Leela, the daughter of a prosperous handloom owner from Kannur. He ended up joining her father’s business, took it over and then developed export markets, becoming one of the pioneers of the Bleeding Madras fabric that was a craze in the US in the 1960s.


       By the early 1980s, Captain Nair was already a rich man. The textile business (called Leela Lace after his wife) had boomed, he had a large bungalow in North Bombay and a textile factory near it. When he heard that the new international airport terminal was being built a few minutes from his property, he had the idea of turning the land at the back of his factory into a hotel.


       In those days, Bombay did not have so many hotels. The new Taj had opened in 1972, the Oberoi in 1973 and the President shortly after that. There were a few hotels in Juhu (Sun and Sand, the Holiday Inn etc) and the Centaur, run by Air India, near the domestic airport. Nothing new had opened for a decade and Nair thought that a hotel near the new airport would do well.


       Though his own experience of the hotel business was limited, he built a five star hotel anyway, drawing inspiration from a hotel he had seen in Budapest (of all places!) and fighting off sabotage from a lobby of existing hoteliers. When the Leela (he named it after his wife whose cooking, he says, inspired him to enter the hospitality business) was nearly ready, he wondered how to market it. Recognising that his best hope lay in airline passengers, he linked up with the Penta group, then owned by a consortium of European airlines. It was a mistake, he says now. After he signed the agreement, he went to London and discovered that Pentas were airport hotels. No matter. The same group owned the Kempinski chain and within a year his Leela Penta became the Leela Kempinski.


       The Leela opened in 1986 and began recording high occupancies on the basis of airline traffic because of its location. But Captain Nair was determined to move into the luxury business, away from airport sites. In 1991, he opened one of the first resorts in South Goa and made plans to build hotels in Bangalore, Delhi and Udaipur.


       As the Bombay Leela kept recording high profits, the group seemed unstoppable. Captain Nair had made friends with Bob Burns, the legendary founder of the Regent hotel chain, and wanted a collaboration. But by the time the Leela was ready to take on a partner, Regent had been sold to the Four Seasons group. Burns introduced Captain Nair to Isadore Sharp, the owner of the Four Seasons, and the two men agreed to work together.


       As part of the collaboration, the Leela Goa was refurbished at huge cost to reach Four Seasons standards and it was agreed that the two companies would jointly develop properties in Delhi and Bangalore. Suddenly, Captain Nair was beginning to look like a major player in the hotel business.


       Then, in 1998, it all began to go wrong. The deal with Four Seasons collapsed. Both sides still have bitter memories of the episode. Sharp suggests, in his autobiography, that he was diddled by Captain Nair. (The chapter is called ‘A Few Bad Apples’ which offers some indication of its tone.)


       Obviously, this suggestion does not go down well with Nair who wrote Sharp a letter of protest when the autobiography was published. According to Captain Nair, there were two problems. The first was that the Four Seasons discovered that it could not get the extravagant room rates it had predicted for the Goa property. The second, and more important, obstacle was branding. Captain Nair wanted the hotel to be called Leela-Four Seasons. Sharp refused to share branding.


       The collapse of the deal marked the beginning of the end of Captain Nair’s first golden phase. He had spent crores on refurbishing the Goa hotel, and it would be a while before he could recover his investment. Moreover, he suddenly faced competition in his own backyard as new hotels opened near the Bombay Leela (the Maratha, the Hyatt Regency, the Intercontinental etc.). Worse still, he discovered that the land he had bought in Udaipur was a waste – no construction was allowed on that spot. And the Rs 200 crore that he had paid for land in Delhi (where Ansal Plaza is now located) to HUDCO, a government body, was also lost because no hotel could be built on that spot. Worst of all, HUDCO seemed reluctant to return his money.


    “Like Biki, Captain Nair has an individualistic, personalised approach to the business. He never forgets that it is his company and treats it as an owner would, not as a professional manager does.”

       If you spoke to most hoteliers a decade or so ago, they would tell you that Nair and the Leela were done for. The debts were rising. Profits were falling. And the group would collapse.


       As it turned out, the sceptics were wrong. Captain Nair pulled off an astonishing comeback, thanks mainly to his Bangalore hotel. From 2000 onwards, Bangalore began to attract thousands of foreign visitors because of its software industry. Fortunately for Captain Nair, he was ready with a new Leela property which was not just next to the airport, but was also conveniently located near the software companies. Foreigners could fly in, do their business and fly out again without ever bothering with the maddening traffic and pollution of Bangalore city.


       The demand for rooms at the Bangalore Leela was such that it began to charge rates that no city hotel in India had ever charged. Just as the Oberoi group’s Vilas properties demonstrated that Indian hotels could charge as much as those in say, Europe, the Bangalore Leela proved that our city hotels could charge as much as properties in America.


       As profits from Bangalore began streaming in, Captain Nair’s luck changed. He finally got his money back from HUDCO, he signed up to manage a property in Gurgaon, the Goa hotel eventually made profits and the Bombay Leela held its own despite the competition.


       That streak of good luck has continued. He runs a property in Kovalam (the old ITDC hotel, now transformed), has built a world class hotel in Udaipur (on that same land, having finally got the permissions) and is on the verge of opening a deluxe property in Delhi’s Chanakyapuri.  


       More significantly, he has gone from being an outsider in the hotel business to becoming one of its elder statesmen. (He sold the textile business for a few hundred crores some years ago.) Once, we spoke of the three big hotel chains (the Taj, the Oberois and ITC); now increasingly, we speak of four. Despite being so much smaller than the others, the Leela is now regarded as one of the big boys.


       I’ve known Captain Nair for well over a decade now, through his good times and his bad times. He has always struck me as being more like Biki Oberoi than say, Ajit Kerkar or Yogi Deveshwar or any of the others who built hotel companies in India. Like Biki, Captain Nair has an individualistic, personalised approach to the business. He never forgets that it is his company and treats it as an owner would, not as a professional manager does.


       By the time the first Leela opened, he was already 64, a rich man who had spent his life in the world’s best hotels. In many ways, he was his own customer and so, he knew what his guests wanted. He is not as shy and reserved as Biki (the opposite, in fact) or as well-versed in the mechanics of hotel operations but he has the same entrepreneurial instincts: he will bet the company on his vision and when the rest of the industry thinks he is finished, he will suddenly bounce back.


       He also has a quality that few Indian hotel company bosses possess: he knows how to get the best out of expats. Despite his temper and impatience, he manages to keep executives and managers happy for as long as he needs them. Much of the Leela’s success these days is due to Captain Nair’s ability to get highly-trained foreigners to raise the company’s standards to international levels. And now, with Rajiv Kaul (ex-Oberoi, ex-Taj) running the company’s operations, the chain has its own distinctive identity.


       When the Delhi Leela opens (March/April) Captain Nair will be 88. Despite his age, he is active, alert, adventurous and ready to risk everything on a dream. I’ll review the hotel when it does open, but it is hard not to admire the initiative, enterprise and imagination behind the venture – and the man who created the company.

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    In PHOTOS: Bahrain ‘cleans up’ Pearl Square – News

    Cranes move at the Bahrain Pearl roundabout to clear the tents set up by protesters in Manama

    Determined not to let Pearl Square turn into another Tahrir Square, authorities in Bahrain reacted with force on pro-reform protestors who had gathered at the main square in Bahraini capital Manama.

    In an early Thursday morning charge, riot police cracked down on protestors camping at the square. Most of them were asleep and were caught unawares. Within a matter of time, the Square was ‘cleaned up’.

    At least four protestors have reported been killed and over 100 badly injured as riot police fired tear gas shells and rubber bullets into the campsite, which had become the hub for demands to bring sweeping political changes to the kingdom, and then baton charged the demonstrators.

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    Did you know…

    Did you know…

    … that today is Israeli Female Prime Minister Day? In 1969,
    Golda Meir was sworn in as Israel’s first woman prime
    minister. Meir took office with the largest percentage of the
    vote ever won by an Israeli party. Meir is the only woman to
    have headed a Middle Eastern state in modern times.


    Today’s Inspirational Quote:

    “Trust yourself. Create the kind of self that you will be
    happy to live with all your life. Make the most of yourself by
    fanning the tiny, inner sparks of possibility into flames of

    — Golda Meir

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    WTF – After AMEX and HSBC it is Airtel making pesky calls to its customers !!!

    I received a call from +919243621224 at 1431 hrs today.  Here is how the conversation went

    Telecaller (TC) – Hello Sir  ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone).

    Me – Hello. 

    TC – Hello Sir.   ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone).

    Me – Yes.

    TC – I am calling from Airtel…   ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone).

    Me – Yes. How may I help you.

    TC – I am calling from Airtel…   ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone). Are you employed or in business…

    Me – Are you REALLY from Airtel?  I have given all my details for this post paid connection – don’t you have them.

    TC – Yes… I am from Airtel.. I am away from my system Sir.

    Me-  So check your system. Why do you want to know.

    TC – But I am away from my system. What is your name Sir.

    Me – It is you who called me – you should have all my details on your CRM.

    TC – I am away from my system – all I have is a sheet from which I am calling you.  Do you want a post paid connection?

    Me – I have a post paid connection.

    TC – Thank you (and cuts the line).

    I said I am a corporate customer and have family connection numbers with Airtel for years – the Mobile Number Portability must be indeed hitting hard to Airtel to engage such Telecallers whom I used to encounter when I had a Reliance CDMA number.

    Pathetic.  And to make matter worse – I filled the form, attached all details – a guy came to my home to do a verification of address – two people called to double check my number and umpteen SMS’s before and after the first bill about the credit limit.   I wonder WTF is happening with AIRTEL now. 

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    WTF – After AMEX and HSBC it is Airtel making pesky calls to its customers !!!

    I received a call from +919243621224 at 1431 hrs today.  Here is how the conversation went

    Telecaller (TC) – Hello Sir  ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone).

    Me – Hello. 

    TC – Hello Sir.   ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone).

    Me – Yes.

    TC – I am calling from Airtel…   ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone).

    Me – Yes. How may I help you.

    TC – I am calling from Airtel…   ( voice cracks, back ground noise is high – feeling of being on a ‘scrambled phone). Are you employed or in business…

    Me – Are you REALLY from Airtel?  I have given all my details for this post paid connection – don’t you have them.

    TC – Yes… I am from Airtel.. I am away from my system Sir.

    Me-  So check your system. Why do you want to know.

    TC – But I am away from my system. What is your name Sir.

    Me – It is you who called me – you should have all my details on your CRM.

    TC – I am away from my system – all I have is a sheet from which I am calling you.  Do you want a post paid connection?

    Me – I have a post paid connection.

    TC – Thank you (and cuts the line).

    I said I am a corporate customer and have family connection numbers with Airtel for years – the Mobile Number Portability must be indeed hitting hard to Airtel to engage such Telecallers whom I used to encounter when I had a Reliance CDMA number.

    Pathetic.  And to make matter worse – I filled the form, attached all details – a guy came to my home to do a verification of address – two people called to double check my number and umpteen SMS’s before and after the first bill about the credit limit.   I wonder WTF is happening with AIRTEL now. 

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    Did you know…

    … that today is Actors in Control Day? In 1953, Lucille Ball
    and Desi Arnaz signed a contract for $8 million to continue
    producing and starring in the “I Love Lucy Show” on CBS. It
    was the richest contract in television at that time.


    Today’s Inspirational Quote:

    “I’d rather regret the things I’ve done than regret the things
    I haven’t done.”

    — Lucille Ball


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    ‘India’s aviation technology 20 years behind US, West’ – News

    Employees of Hindustan Aeronautics Ltd work inside a workshop.

    India’s aviation industry is 20-30 years behind the United States and other western nations, believes US envoy Timothy Roemer.

    Roemer made these comments after a visit to the Hindustan Aeronautics Ltd’s plant in Bengaluru, in a secret cable that has been released by WikiLeaks.

    Incidentally, the US administration has recently launched a concerted and aggressive campaign on behalf of American fighter aircraft manufacturers to push for the ‘mother of all deals’– the $11 billion medium multi-role combat aircraft deal for 126 fighter aircraft for the Indian Air Force.

    The deal could give the ailing US economy a major boost in terms of both exports and thousands of jobs.
    Image: Employees of Hindustan Aeronautics Ltd work inside a workshop.
    Photographs: Jagadeesh Nv/Reuters

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    I changed my game after being axed from team: Sehwag – Rediff Sports

    Virender Sehwag

    Indian opener Virender Sehwag conceded that his axing from the Indian team four years ago forced him to look inwards and make changes in his game which eventually paid him rich dividends.

    “When I got dropped from the team in 2007, nobody expected the selectors to drop me but they did because of poor form. That’s when I changed my game both in terms of thinking and playing style. I started thinking on how to make my way back into the team,” Sehwag was quoted as saying in a media release.

    The swashbuckling batsman, who very nearly scored a Test triple ton in a single day’s play after his comeback, was responding to a query about ‘Change the Game moment’ in his career as part of soft drinks major Pepsi’s World Cup campaign.

    “I got a chance and that’s when I proved myself again; I saved a Test match for India when I scored 150 not out in Adelaide against Australia.

    “I had just scored 20 runs in 2 hours…can you imagine Sehwag scoring 20 runs in two hours? That was not how I played, but I changed my game just to save the Test match,” he pointed out.

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    Seth’s Blog: Date certain

    Date certain

    A powerful marketing tactic: tell me exactly when I’m going to get it.

    “This project will be done noon on Tuesday.”

    “You’ll get the shipment at 4 pm.”

    Fedex has made billions shipping packages that didn’t even have to be there fast, they merely needed to arrive at a time that we knew about in advance.

    We don’t want to hear, “up to 11 business days.” We hope you care more about our project than that.

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    Want to cut costs? Run your car on bio-diesel – Bangalore – DNA

    You can soon cut motorcosts by running cars on biodesel. Chief minister BS Yeddyurappa and BJP president Nitin Gadkari jointly opened the state’s first bio-fuel production unit in Peenya Industrial Area on Sunday.

    “The state has done an admirable job by pushing this green project forward. Now the entire nation will follow Karnataka in bio-diesel production and use,” the chief minister said.

    Gadkari too appreciated the private initiative.

    “The governments at the Centre and state should put farmers in this venture. Barren lands can be cultivated with Jatropha Curcas and Pongamia Pinnata plants for continuous supply of raw material for bio-diesel production, he said. This bio-fuel can be used for all normal diesel engines and it will increase the efficiency of the engine.

    The production unit of Eco-Green Fuel headed by Jilesh Bhatia, Saritha Bhatia and Pratik Nagotra presented the concept of bio-diesel to the Karnataka State Bio-Fuel Development Board chairman YB Ramakrishna in

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    Make CEOs of pvt firms eligible for appt of PSUs directors:DPE – Business news

    “We have suggested to the DoPT that serving CEOs in private companies should also be made eligible for the appointment of independent directors in state-owned companies,” DPE Secretary Bhaskar Chatterjee told PTI.

    He said that since there is no retirement age in private sector, the PSUs are not able to take advantage of the experience of the corporate heads in the non-official capacity.

    According to a CAG report, of the 47 listed government companies, majority of them do not have the required number of IDs.

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    Monday Mantra – from an email…

    Join Monday Mantra on Linkedin / FaceBook / Orkut / CiteHR /PeerPower.


    Greetings to you this Monday Morning….


    A little boy wanted to meet God. He knew it was a long trip to where God lived, so he packed his suitcase with a bag of potato chips and a six-pack of root beer and started his journey.
    When he had gone about three blocks, he met an old woman. She was sitting in the park, just staring at so
    Me pigeons. The boy sat down next to her and opened his suitcase. He was about to take a drink from his root beer when he noticed that the old lady looked hungry, so he offered her some chips. She gratefully accepted it and smiled at him. 


    Her smile was so pretty that the boy wanted to see it again, so he offered her a root beer. Again, she smiled at him. The boy was delighted! They sat there all afternoon eating and smiling, but they never said a word.


    As twilight approached, the boy realized how tired he was and he got up to leave; but before he had gone more than a few steps, he turned around, ran back to the old woMan, and gave her a hug. She gave him her biggest smile ever.


    When the boy opened the door to his own house a short time later, his mother was surprised by the look of joy on his face. She asked him, “What did you do today that made you so happy?” He replied, “I had lunch with God.” But before his mother could respond, he added, “You know what? She’s got the most beautiful smile I’ve ever seen!”


    Meanwhile, the old woman, also radiant with joy, returned to her home. Her son was stunned by the look of peace on her face and he asked, “Mother, what did you do today that made you so happy?” She replied! “I ate potato chips in the park with God.” However, before her son responded, she added, “You know, he’s much younger than I expected.”


    Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around. People come into our lives for a reason, a season, or a lifetime! Embrace all equally!

    ………………Make it a great week ahead!!!!

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    DRDO unleashes latest weapon: Mosquito repellent! – Business


    It has been developing missiles and other state-of-the-art equipment for the armed forces, but the Defence Research and Development Organisation is now ready to take on the oldest human enemy — mosquitoes — that are vectors of diseases like malaria, and dengue with a new insect repellent cream.

    Launching the ‘Maxo Military’ and ‘Maxo Safe and & Soft Wipes,’ DRDO said the cream-based product will fool the mosquitoes, will have a pleasant fragrance and will not block your skin pores — a common problem with such products.

    While a tube of mosquito repellent gel costs Rs 36, the DRDO-developed ‘mosquito tissue’ can be bought for only Rs 3

    “This cream is based on a uniquely configured, researched and tested molecule which acts like a decoy and cheats the mosquito. It does not allow mosquitoes to sense the presence of human blood in their vicinity,” Prahlada, chief controller, research & development, Defence Research and Development Organisation told reporters.

    I think it is in the right direction. Research focusing on the Humane side of things in Peace times.

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    I liked this email from Kingfisher – Great customer sensitivity and Initiative.

    Dear Guest,

    Kingfisher Airlines has introduced Care Fares that help ease your burden during a personal crisis.


    Compassion Fares for Medical Emergencies

    Campassion Fares for Medical Emergencies

    Kingfisher Airlines is the only airline in India to introduce Compassion Fares for medical emergencies. So you can rush to your loved ones in the event of a medical crisis or the demise of an immediate family member without adding to your list of concerns. As Compassion Fares ensure that you don’t have to pay the last-minute fares*.

    Special fares for the special ones.

    Defence Personnel

    Defence Personnel

    Members of
    the armed forces.**

    Senior Citizens

    Senior Citizens

    Guests above the
    age of 65 Years.**



    Students below the
    age of 26 years.**


    Team Kingfisher

    *Get 50% refund on Y class fare bookings | **50% concession on base fares in Economy Class | Terms and conditions apply. For details visit

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    Did you know…

    … that today is African Queen Day? In 1952, John Huston’s
    classic movie, “The African Queen,” premiered at the Capitol
    Theater in New York City. Humphrey Bogart and Katharine
    Hepburn starred. Celebrate today by watching some good ol’
    late night television movies!


    Today’s Inspirational Quote:

    “Life is to be lived. If you have to support yourself, you had
    bloody well better find some way that is going to be
    interesting. And you don’t do that by sitting around.”

    — Katharine Hepburn

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    The story beyond India’s growth story – Business

    The Surya-Kiran aerobatic team of the Indian Air Force flies past the Indian flag.

    That India is a growth story is old hat. It is time to talk about the story beyond that story, was the message at this year’s India Business Conference at the Kellogg School of Management.

    The conference, which was held on January 29, brought together speakers from business, political, and cultural institutions in India to discuss ‘Building bridges and creating connections.’

    “India has already arrived on the global arena,” said conference co-chair Anil Goteti. “We wanted to talk about topics beyond the growth story.”

    Sam Pitroda, architect of India’s telecom revolution, opened the conference, while Praful Patel, India’s minister for heavy industries and enterprise, closed it.

    In between the two keynotes there was an assortment of panel discussions, speeches and a social innovation competition.

    The story is not complete without Sam Pitroda who ushered in the Telecom Revolution.

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    Fear less hope more; Whine less breathe more; Talk less say more; Hate less love more; and all good things are yours. -Proverb

    Fear less hope more; Whine less breathe more; Talk less say more; Hate less love more; and all good things are yours. -Proverb

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    Veterans, Baby Boomers, Gen X, Gen Y and Gen Z: Understanding the Different Generations and Their Characteristics

    Veterans, Baby Boomers, Gen X, Gen Y and Gen Z

    Understanding the Different Generations and Their Characteristics

    Jan 4, 2010 Jo Jackson

    Generation Z are Known as Digital Natives - cesarastudillo

    Generation Z are Known as Digital Natives – cesarastudillo

    Learn the differences between Generation X, Generation Y, the Baby Boomer generation and more. Each population cohort has a different set of characteristics and values.

    Each generation has its own distinct set of values that is developed from the social environment in their early years. Different generations have different values and beliefs regarding family, career, the work/life balance, training and development, loyalty, gender roles, the work environment and expectations of leaders. Demographers have named the different generations around today as Veterans, Baby Boomers, Generation X, Generation Y and Generation Z.

    Not everyone agrees on when each generation started, but the dates given below agree with most of the literature. Some generations include two or more subsets which can have different characteristics.

    Characteristics of Veterans

    Veterans are people who were born prior to 1946. Their lives were affected by wars, with World War 1 from 1914 to 1918 and World War 2 from 1939 to 1945. They tend to be disciplined, respect law and order and they like consistency. This generation is not comfortable with change. They have fixed views on the role of each gender, and in the workplace are comfortable with a directive, command and control management style.

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    In the last decade most veterans have retired from the workplace. Veterans are often subdivided into 3 groups:

    • Depression Era, born 1912 to 1921, came of age 1930 to 1939
    • World War II, born 1922 to 1927, came of age 1940 to 1945
    • Post-War Cohort, born 1928 to 1945, came of age 1946 to 1963

    The post-war cohort had the best work and education opportunities because of the post-war economic boom. Members of this group highly value security, comfort, and familiar activities and environments.

    Characteristics of the Baby Boomers Generation

    The Baby Boomers were born between 1946 and 1964 and have the largest population of any generation. In their youth they were open-minded and rebellious but became more conservative in their 30’s and 40’s. Job status and social standing are important to this generation who tend to be optimistic, ambitious, and loyal, and believe that employment is for life. They created the concepts of “workaholic” and “superwoman”.

    Baby Boomers are sometimes divided into 2 subgroups as life experiences, attitudes, behaviours and society were very different in 1964 compared to 1946:

    • Boomers I or The Babyboomers, born 1946 to 1954, came of age 1963 to 1972
    • Boomers II or Generation Jones, born 1955 to 1964, came of age 1973 to 1983

    The Civil Rights movements and the Vietnam War was very significant to the Boomers I while social issues such as AIDS had more effect on Boomers II.

    Characteristics of Generation X

    Gen X was born between 1965 and 1979. They often had both parents working, were exposed to daycare and divorce, and became known as “latchkey kids”. They are a well-educated generation with many having tertiary qualifications and are resourceful, individualistic, self reliant and sceptical of authority. Unlike the Baby Boomers they are not interested in long-term careers, corporate loyalty or status symbols.

    In the workplace they focus on relationships, outcomes, their rights and skills. They tend to change employment and even careers frequently and will leave a job if they are unhappy. They often have a “what’s in it for me” attitude.

    Characteristics of Generation Y

    Gen Y was born between 1980 and 1995 and are also known as the Millennium or Net Generation. Millennials are very technology wise and are comfortable with ethnically diverse groups. Their values are similar to Veterans in that they are optimistic, confident, sociable, and have strong morals and a sense of civic duty.

    Gen Y are not brand loyal and the speed of the Internet has led the Net Generation to be flexible and changing in its fashion, style consciousness and where and how it is communicated with. They expect great workplace flexibility and are likely to change employers even more frequently than Gen X’s.

    Characteristics of Generation Z

    Generation Z was born after 1995. They are not yet adults and have never known a life without the internet, computers and mobile phones. They are also known as Digital Natives and are used to instant action and satisfaction due to internet technology. They are mainly the children of Generation X and are born into smaller families with older mums.

    Their means of communication is mainly through online communities and social media like Google, MySpace, Twitter and Face Book rather than personally meeting their friends and developing relationships. They are capable of belonging to huge communities and have massive collaborations using the Internet without knowing anyone personally. They may not perform well in areas such as public speaking.

    Understanding the differences between generations is useful in communicating with people from different age cohorts. It is also vital for employers to understand the different generations so that they know how to recruit and retain people from different generations. Marketing campaigns also need to be targeted quite differently for the different generations if they are going to be effective.


    McKay, Hugh. 1997. Generations, McMillan Australia Pty Ltd.

    “How to motivate, attract and retain Generation X & Y” presentation by Avril Henry at the Australian Bureau of Statistics, October 2006.

    Posted on

    Honda recalls 57,853 City sedans in India! – Business


    Japanese auto major Honda on Thursday said it is recalling 57,853 units of its mid-sized sedan City in India to replace a faulty engine part, as part of a global exercise.

    The company, which runs operations in India through a joint venture with the Siel Group — Honda Siel Cars India — said the recall will cover only the third-generation City models that were manufactured between November 2008, and December 2009.

    In a statement, HSCI said it would carry out preventive part replacement of the lost motion spring in the valve train of the City sedans being recalled.

    Click NEXT to read on . . . 

    Probably the first time in India?

    Posted on

    eBay Pips Apple in Social Media Engagement

    Chicago, IL (Vocus/PRWEB) February 16, 2011

    The major players in technology have ranked highest in the first 50 Top Brands in Social Media league table, and in the number one spot is eBay. The online auction and shopping website beat Apple (2nd), Google (3rd), Blackberry (4th) and Amazon (5th) for the pole position.

    eBay beat big guns Apple and Google due to the company’s long standing engagement with their customers through forums, which were introduced in the late 1990s, corporate blogging, Twitter and Facebook. Quick to adapt to new social media offerings, eBay has adopted Facebook’s Open Graph so customers can split the cost of a gift and pay for their share via Paypal. The company also takes a social approach to internal communications, featuring blogs, forums and discussions boards on the company intranet.

    In 6th position, Gucci is the highest ranked non-tech company, followed by Ford (7th) and MTV (8th). Other technology brands rounded out the top 10; these are Samsung (9th) and Yahoo (10th).

    The social media data and analysis for the index was provided by Alterian’s social media analytics tool SM2. According to David Eldridge, CEO of Alterian: “This research shows that brands that rank the highest are those that engage with customers through the right channels, listen to what they are saying, and respond to them transparently and effectively.”

    “Surprisingly, brand giant Coca-Cola, which is ranked in first position in the Interbrand Best Global Brands ranking system, has come in at 24th. Even though the company has implemented a number of social media tools to engage with customers, both consumers and businesses, it goes to show how important it is to engage with their audience in the right way.”

    The Social Media Reputation’ (SMR) Index has been developed by social media specialist agency, Yomego. Each brand was given a ranking based on its Social Media Reputation (SMR) score which measures the social media ‘noise’ around a brand (how many people are talking about it) with its popularity (whether what those people are saying is positive or negative). It then adds a ‘recency’ score, which provides a topical adjustment (so a brand that is being talked about now has a higher recency score than one talked about last six months ago).

    Human analysis is then applied to each score to ensure it is accurate (to take into account sentiment such as sarcasm or slang that could be wrongly interpreted by an automated system) and to analyze relative influence of different channels. The brand is then given an overall SMR score out of 100.

    A video on “The engine behind the Top 50 Brands” can be viewed here:

    About Alterian
    Alterian (LSE: ALN) enables organizations to create relevant, effective and engaging experiences with their customers and prospects through social, digital, and traditional marketing channels. Alterian’s Customer Engagement solutions are focused in four main areas: Social Media, Web Content Management, Email, and Campaign Management & Analytics.

    Alterian technology is utilized either to address a specific marketing challenge or as part of an integrated marketing platform, with analytics and customer engagement with the individual at the heart of everything. Working alongside a rich ecosystem of partners, Alterian delivers its software as a service or on premise. For more information about Alterian visit or the Alterian blog at


    For the original version on PRWeb visit:

    Posted on

    TRAI has activated National Do Not Call directive officially from today | o! Just Me

    TRAI has activated National Do Not Call directive officially from today

    This may serve as a relief from those pesky telemarketers. According to the rules framed by the Telecom Regulatory Authority of India (TRAI), you will stop getting those irritating calls 45 days after you register with the respective Telephone Operators with their Do Not Disturb (DND) registry.

    What do you need to do?

    Call up your respective Telephone Service Provider and ask for inclusion of your Number into the National Do not Call Registry (NDNC). Remember, this is different from the Do Not Disturb service that most Provider (supposedly) have. So, ask for the National Do Not Call Registry.

    Once you register, usually within 48 hours, you will get a message from your provider stating your reference numbers for registration with teh NDNC and all promotional communication to your phone will stop within 45 days. This is FREE of cost and your provider will not charge you for this service. Alternatively, you can SMS to the respective Customer Care numbers of your provider and get registered.

    What happens once you’re registered?

    After the 45 day waiting period, you can report any persisting telemarketing calls to your service provider. If it’s a telemarketer registered with TRAI, it can be fined Rs. 500 a minute for the call made to you. Here is a tip: If you’re registered and telemarketers calls you, just let them talk and talk and thus extend their fine amount.

    If the call was from an un-registered telemarketer, the service provider will forward its number to TRAI, which will order disconnection of the phone line used to make the spam call. India has about 5,000 such telemarketers with over 200,000 telephone connections.



    2007 Sep 13: Nearly 60 Lakh mobile subscribers have enrolled with the National Do Not Call (NDNC) Registry within just 10 days of its launch to avoid getting unsolicited sales calls from telemarketers. Senior TRAI officials said 59,39,845 users have registered with NDNC as of September 10, 2007, since the registry was opened on September 1, 2007. Besides, 15,418 tele-marketers have also registered in the same period.

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    TRAI rolls out tough Do Not Disturb Regulations

    Do not call registry

    Below are the main features :

    • A customer may choose between ‘fully blocked’ category or ‘partially blocked’ category.
    • The ‘partially blocked’ category, in which case he will receive SMS in the category/categories chosen by him. There are seven categories : 1.Banking/Insurance/Financial products/credit cards; 2- Real Estate; 3.Education; 4.Health; 5.Consumer goods and automobiles; 6.Communication/Broadcasting/Entertainment/IT; 7-Tourism and Leisure.
    • To register his number, one can call on 1909 or SMS to 1909. You can check if your number is registered under DND or Do Not Disturb registry or now.
    • A new system is designed where both Telemarketers and the service providers filter numbers which are under DND. This way even if the Telemarketers try to skip your mobile operator will keep it clean.
    • A separate numbering series 70XXXXXXXX will be allocated for telemarketers, so that all telemarketing calls can be easily identified. Likewise, a unique SMS header has been mandated for easy identification of commercial SMSs.
    • Even for unregistered numbers, No commercial calls can be placed between  9.00 PM to 9.00AM.

    How to Opt in and Out using SMS for DND ?

    Change Options by sending SMS to 1909.

    • Fully blocked : SMS  START 0
    • START 1 : SMS relating to  Banking/Insurance/Financial products/credit cards
    • START 2: SMS relating to Real Estate.
    • START 3 : SMS relating to Education .
    • START 4: SMS relating to Health .
    • START 5 : SMS relating to Consumer goods and automobiles.
    • START 6 : SMS relating to Communication/Broadcasting/ Entertainment/IT
    • START 7 : SMS relating to Tourism and Leisure

    How much Telemarketers will be penalized for ?

    The telemarketers are now required to enter into an agreement with the service providers with a security deposit.

    • First offence Rs. 25,000/-
    • Second offence, 75,000/-
    • Third offence Rs.80,000/-
    • Fourth offence Rs.1,20,000/-
    • Fifth offence Rs. 1,50,000/-
    • Sixth offence Rs.2,50,000/-.

    These penalties will be deducted by the service providers and will be collected and deposited to TRAI when it happens. Once Blacklisted after 6th offence, they will be dropped from all the service providers for 2 years.

    IMO these regulations are huge if implemented properly.  If the Filter system works and the numbers are unique for telemarketers it gives easy option for subscribers to just cancel the call.

    However one keen issue that regularly happens is SMS from numbers which are not registered as TeleMarketers but are used to send SMS or even call. TRAI hopefully one day will come with an option where a compliant can be registered against such numbers.

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    National Do Not Call Registry

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    Reserve Bank’s new focus: The individual

    The Reserve Bank of India has a reputation for being a macro-economic entity. Its smallest of signals have big impacts. No wonder that the Governor and the senior staff at RBI deliberately use language that is measured and sounds obtuse.

    But the normally reticent Central Banker is swinging its gaze toward the micro, and is saying loud and clear: the individual matters. RBI is in the process of putting regulation in place that will ensure that sharp practices in the banking sector are contained.

    Says Usha Thorat, Executive Director, RBI: ‘‘We are very committed to the individuals and the problems they face.’’ For instance, this season’s credit policy spoke about two major issues that are of interest to the rights of the individual customer.

    One, RBI will set up an independent Banking Codes and Standards Board (BCSB) on the lines of the UK body to ensure that the code of conduct for fair treatment of customers are adhered to.

    Says Thorat: ‘‘The Indian Board will be a not-for-profit entity, though the exact structure is yet to be decided.’’ Indications are that the Board should be operational by end 2005.

    The Fair Practice Code for banks is already up on the Indian Banks Association website ( The BCSB, however, will be an independent entity (free from the club house mindset of any association) that will ensure that banks comply with the Banking Codes.

    The Indian body will be styled on its UK counterpart, which has a team that carries out visits and their reports assess the extent of compliance of each subscriber. Adverse reports are followed up to ensure matters have been corrected. In some cases disciplinary action is taken.

    Two, RBI will issue guidelines to credit card issuing banks to ensure transparency and disclosure of information to customers. These guidelines are already on the RBI site and can be downloaded.

    The highlights of the guidelines include clarity in communication of the credit card details to the customer in language comprehensible to a layman, prominently displayed, easily displayed, easily readable and crucial items highlighted.

    There would be a code of conduct for direct sales agents and penalty for firms that violate this code, termination of contract for serious violations. Card companies will have to obtain specific approval of the card holder to disclose their information, and card companies will ensure that the DSAs do not misuse customer information.

    There’s also a ‘Do Not Call’ registry to be maintained by all card issuing banks, and Indian Banks Association will set up a website where people can register their phone numbers in the Do Not Disturb (DND) list.

    And perhaps the most important: if a person is billed for an unsolicited card, the billing charges are reversed and a penalty of twice the amount billed is paid to the individual. The exact modalities will be worked out soon.

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    National Do Not Call Registry of India – Directory

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    (DND) Do Not Disturb me anymore, Please!!!

    Telemarketing in India is on all time peak. Everyday more than 50 lacks of people get calls from various creditcard, banks, insurance or telecom companies even if they don’t need any of these services. Due to this high volume of unwanted calls, people only get disturb and annoyed. TRAI ( Telecom Regulatory of India ) and reserve bank of india has taken steps to put tab on these calls. Every bank or telecom operator now must have to maintain a Do Not Disturb ( DND )/ Do Not Call list (DNC), where people can register and any registered person will be put out of the telemarketing call lists. It takes around a month to get activate this list. So, man if you are frustrated of these calls then below is the list of do not disturb web pages of individual companies. Go there and register and Enjoy a peaceful life.

    Do not Call Registry of Banks and Credit Card Companies
    American Express India
    Andhra Bank
    Bank of Rajasthan
    Bank of Baroda BobCard
    Bank of India
    Canara Bank and CanCard
    Centurion Bank of Punjab
    Citibank India
    HDFC Bank
    HSBC India
    ICICI Bank
    ING Vysya Bank
    SBI Credit Card
    Standard Chartered Bank
    UTI Bank and Credit Card
    Yes Bank
    Do not Call Registry of Mobile and Telecom Companies
    Bharti Airtel
    BPL Mobile
    Hutch – Vodafone India
    Idea Cellular
    MTNL Delhi
    MTNL Mumbai
    Reliance Mobile
    Tata Indicom Mobile
    Spice Telecom Punjab
    Spice Telecom Karnataka
    Aircel Chennai
    Aircel – Tamilnadu

    Calls from certain numbers can also be blocked, as these may be harassing sometimes. These are not telemarketing calls, but calls made by people who know the user. GSM service provider Vodafone Essar became the first in introducing a call filtering service for its users.

    DoT authorised the National Informatics Centre (NIC) to set up a “National Do Not Call” (NDNC) registry. A German fixed and mobile solutions-provider was identified by the NIC to provide a solution that would comply with the TRAI recommendations. It is a centralized, server-based solution, which integrates into the operator’s existing infrastructure footprint, automatically blocking the telemarketer’s call to a registered number.

    Do not Call Registry of Life and General Insurance Companies
    Bajaj Allianz General Insurance
    Birla Sun Life Insurance
    Cholamandalam Insurance
    HDFC Chubb General Insurance
    HDFC Standard Life Insurance
    ICICI Prudential Life Insurance
    ICICI Lombard Insurance
    ING Vysya Life Insurance
    Kotak Old Mutual Life Insurance
    Max New York Life Insurance
    MetLife Insurance India
    Tata AIG Life Insurance
    Royal Sundaram Alliance Insurance

    Trai, in October 2007, had set up the National Do Not Call registry, under which users can register if they do not want to receive any telemarketing call or message. Despite registration, some users are still receiving such calls. Till date, 7.5 million phone users have registered and 12,183 telemarketers have got themselves registered. Here is the link for NDNC registry.

    Happy Living!!

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    Reserve Bank of India – Amex and HSBC violating the rules

    Note : To obtain an aligned printout please download the (427 kb) version to your machine and then use respective software to print the story. Date: Jul 03, 2007 Unsolicited Commercial Communications – National Do Not Call Registry

    DBOD.FSD.BC. 19/24.01.011/2007-2008

    July 3, 2007

    All Commercial Banks
    (excluding RRBs)

    Dear Sir,

    Unsolicited Commercial Communications –
    – National Do Not Call Registry

    A reference is invited to para 7(i) of our circular No.DBOD.FSD.BC.10/24.01.011/2006-2007 dated July 1, 2006 addressed to all the Scheduled Commercial Banks/NBFCs on Credit Card operations of banks, wherein instructions have been given regarding maintenance of Do Not Call Registry by all credit card issuing banks in order to tackle the complaints relating to unsolicited commercial communications being received by customers/non-customers as part of the telemarketing efforts of banks and with a view to protecting the right to privacy of the members of the public.

    2. Keeping in view the continuous complaints from credit card subscribers and the observations of the Hon’ble High Court of Delhi in the context of a Public Interest Litigation in this regard, the Telecom Regulatory Authority of India (TRAI) is in the process of taking certain national level initiatives to address the various issues relating to Unsolicited Commercial Communications (UCC). As part of these measures, TRAI has framed The Telecom Unsolicited Commercial Communications(UCC) Regulations 2007 for curbing UCC.

    The Regulation envisages that all the telecom service providers would set up a mechanism to receive requests from subscribers who do not want to receive UCC and for this purpose they will maintain and operate a Private Do Not Call List. The Private Do Not Call List will include telephone numbers and other details of all such subscribers. The telephone numbers and area code from this Private Do Not Call List will be updated online by the operators to a National Do Not Call Registry (NDNC) which will be maintained by National Informatics Centre (NIC) and thus the NDNC will have the telephone numbers of all the subscribers all over India who have opted not to receive any UCC. Telemarketers will have to register in the NDNC Registry. The telemarketers would submit online the calling list to the NDNC Registry where the list will be modified/scrubbed by excluding the numbers listed in the registry and the modified/scrubbed list will be online transferred back to the telemarketers for making calls. The Telecom Unsolicited Commercial Communications(UCC) Regulations, 2007 has since been notified in the Gazette on June 6, 2007( copy enclosed).

    3. Further, the Department of Telecommunications (DoT) has issued relevant guidelines for telemarketers alongwith the registration procedure on June 6, 2007 (copy enclosed). These guidelines have made it mandatory for telemarketers to register themselves with DoT or any other agency authorized by DoT and also specified that the telemarketers shall comply with the Guidelines and Orders/Directions issued by DoT and Orders/Directions/Regulations issued by TRAI on Unsolicited Commercial Communications(UCC). The detailed procedure in this regard is also available on TRAI’s website (

    4. For the effective implementation of the UCC Regulations, TRAI has mandated that the telemarketers have to register themselves with the DoT, Ministry of Communication and Information Technology, Government of India within three months of the issue of the guidelines for Telemarketers by DoT, failing which their telecom services may face disconnection. The Telecom Service Providers have been directed to disconnect the telephone connections provided to the telemarketers in case of violation of the UCC Regulations by them.

    5. Keeping in view the above aspects, banks are advised to implement the following instructions:

    (i) Banks should not engage Telemarketers (DSAs/DMAs) who do not have a valid registration certificate from DoT, Govt. of India, as telemarketers.

    (ii) Banks should furnish the list of Telemarketers (DSAs/DMAs) engaged by them along with the registered telephone numbers being used by them for making telemarketing calls to IBA to enable IBA to forward the same to TRAI within three months from the date of issue of the guidelines for Telemarketers by DoT i.e. June 6, 2007

    (iii) Banks should ensure that all Telemarketers(DSAs/DMAs) presently engaged by them register themselves with DoT as telemarketers within a period of three months from the date of issue of the guidelines for Telemarketers by DoT i.e. June 6, 2007.

    (iv) As per the laid down procedure, the telemarketer(DSAs/DMAs) shall get automatically registered with NDNC Registry while they register themselves with DoT.

    (v) As IBA will be the co-ordinating agency at the industry level to ensure compliance with the requirements of TRAI regulations, banks are advised to actively cooperate with IBA in this regard.

    (vi) In case banks require any further clarifications in this regard, they may contact TRAI at the following telephone number – 011-23222084 or e-mail address –

    6. Banks are advised to initiate prompt action to ensure compliance with the TRAI regulation within the prescribed time frame.

    Yours faithfully

    (P.Vijaya Bhaskar)
    Chief General Manager


    6th June, 2007

    Registration of Telemarketer

    It has been constant endeavour of the Government to usher in policy decisions that could facilitate better telecommunications facilities to the people as per National Telecom Policy 1999.

    In line with the above policy, Govt. have today announced the guidelines for registration of Telemarketers which will enable curbing of unsolicited commercial calls in the country by putting in place a mechanism for reducing the unsolicited commercial communication. The salient points of the guidelines are as follows:

    1. Access Service providers shall accept the application from a Telemarketer in the prescribed proforma alongwith registration processing fee of Rs. 1000/- per telemarketing centre.

    2. The applications shall be acknowledged on receipt. The acknowledgement shall be treated as provisional registration valid for providing service by Telemarketer (unless instructed otherwise by the service provider/ DoT / TRAI). This provisional registration shall be valid for a period of three months.

    3. Subsequently a registration shall be issued by DoT to the Telemarketer which shall be valid for 10 years.

    4. Any person providing telemarketing service, without any registration now, should also register themselves in a manner prescribed for Telemarketer latest by 31st August 2007.

    5. After 31st August, 2007, the service providers shall not provide/discontinue to provide telecom resources to the persons providing Telemarketing services without registration.

    6. National Informatics Centre (NIC) has been authorized to set up a National Do Not Call (NDNC) registry. The Telephone users who do not want unsolicited commercial calls can register with NDNC registery.

    7. The Telemarketers shall scrupulously follow the orders / directions / regulations issued by DoT / TRAI on the unsolicited commercial communication including scrubbing of the list of the subscribers to be called for telemarketing purpose through the National Do Not Call (NDNC) registry of National Informatics Centre (NIC).

    8. Detailed guidelines for registration of ‘Telemarketer’ are available on the DoT’s website also.


    Guidelines for Telemarketer

    Any person or legal entity engaging in the activity of telemarketing is required to register itself and comply with the following guidelines:-

    1. Definitions ( In this part, unless the context otherwise requires) :-

    (i) ‘Telemarketing’ – Transmission of any message through telecommunication services for the purpose of soliciting or promoting any commercial transaction in relation to goods, investment or services.
    (ii) ‘Telemarketer’ – Person/ legal entity engaged in the activity of telemarketing.
    (iii) ‘Telemarketing Centre’ – The telemarketing facility at a location in India used by the Telemarketer for providing the telemarketing services.
    (iv) ‘Telecom Resource’ – Telecom facilities provided by licensed telecom service provider.
    (v) ‘Remote Location’ – A point of presence from where Telemarketer collects and carries the non-voice traffic relating to telemarketing activities.

    2. General:

    (i) Telemarketer shall apply for registration to the Department of Telecommunications (DOT) or any other agency authorized by DoT.
    (ii) Telemarketer can have multiple registrations.
    (iii) Each Telemarketing Centre shall be registered separately location-wise.
    (iv) Processing fee of Rs. 1000/- payable per Telemarketing Centre
    (v) The validity of the registration shall be 10 years and renewable.
    (vi) Telemarketer shall inform DoT of any change in the information furnished within 15 days.

    3. Technical Conditions for Operation of Telemarketer Centre

    (i) The Telemarketer shall obtain the Telecom Resources from a Licensed Telecom Service Providers only.
    (ii) Telemarketer is permitted to have both way (incoming/outgoing) PSTN connectivity for Telemarketing activities.
    (iii) Telemarketer may have connectivity through leased lines/Internet/VPN for non voice applications to a remote location { clients /National Do Not Call registry (NDNC)}
    (iv) The Telemarketer shall not misuse the Telecom Resources for any other activity and shall be responsible for the same.
    (v) Telemarketer shall ensure complete separation between PSTN lines used for the purpose and any other Telecom resource being used in the same premises.
    (vi) Interconnection between Telemarketing Centres is not permitted.

    4. Compliance to Directions/Orders:

    The Telemarketer shall comply with:

    (i) Guidelines for Telemarketer
    (ii) Orders/Directions issued by DoT
    (iii) Orders/Directions/Regulations issued by TRAI on Unsolicited Commercial Communication (UCC)

    5. Restrictions on ‘Transfer of Registration

    The Telemarketer shall not, without the prior written consent of DoT, either directly or indirectly, assign or transfer this Registration in any manner whatsoever to a third party or enter into any agreement for sub-Leasing and/or partnership relating to any subject matter of the Registration to any third party either in whole or in part i.e. no sub-leasing/partnership/third party interest shall be created.

    6. Requirement to furnish information:

    The Telemarketer shall furnish to DoT, on demand in the manner and as per the time frames such documents, accounts, estimates, returns, reports or other information in accordance with the rules/ orders as may be prescribed from time to time.

    7. Security Conditions:

    (i) The Telemarketer shall make available on demand to the person authorized by DOT, full access to their equipments for technical scrutiny and for inspection, which can be visual inspection or an operational inspection.

    (ii) The Telemarketer will ensure that their equipment installations should not become a safety hazard and is not in contravention of any statute, rule or regulation and public policy.

    (iii) The Telemarketer shall be required to provide the call data records of all the specified calls handled by the system at specified periodicity, as and when required by the security agencies.

    (iv) Wherever considered appropriate, DoT may conduct any inquiry either suo-moto or on complaint to determine whether there has been any breach in compliance of the guidelines for Registration by the Telemarketer and upon such inquiry the Telemarketer shall extend all reasonable facilities without any hindrance.

    8. Prohibition of certain Activities by the Telemarketer.

    (i) The Telemarketer shall not engage on the strength of this Registration in the provision of any Service other than telemarketing and/ or requiring separate Licence / permission.

    (ii) The Telemarketer shall take necessary measures to prevent objectionable, obscene, unauthorized or any other content, messages or communications infringing copyright, intellectual property etc., in any form, consistent with the established laws of the country. Once specific instances of such infringement are reported to the Telemarketer by the enforcement agencies, the Telemarketer shall ensure that the carriage of such material is prevented immediately.

    (iii) Telemarketer will not infringe on the jurisdiction of Licensed Telecom Service Providers and they shall neither provide switched telephony nor use telecom resources as Public Call Office (PCO).

    9. Suspension, Surrender or Termination of Registration

    (i) The Department of Telecommunications, Ministry of Communications & Information Technology reserves the right to suspend the operation of this Registration at any time, if, in the opinion of DoT, it is necessary or expedient to do so in public interest or in the interest of the security of the State or for the proper conduct of the TELEGRAPH. If situation so warrant, it shall not be necessary for DoT to issue a notice for seeking comments of the Telemarketer for this purpose and the decision of DoT shall be final and binding.

    (ii) Telemarketer may surrender the Registration, by giving 30 days notice to DoT.

    (iii) Registration may be terminated for any failure to comply with the guidelines for Registration of Telemarketer.


    1. Applicant shall approach the access service provider for getting the provisional registration for Telemarketing along with the application form (TM-1).

    2. Acknowledgement for the application shall be issued by the service provider which shall be treated as provisional registration for the Telemarketer for a period of three months. The provisional registration will authorize the Telemarketer to do Telemarkting activities during this period unless otherwise directed/instructed by the DOT/service provider.

    3. Subsequently, a registration to the Telemarketer, valid for ten years, shall be issued by DOT.

    4. Telemarketer shall make arrangements to get the calling list scrubbed by National Do Not Call (NDNC) Registry of NIC as per procedure laid down for the purpose.

    5. Telemarketer shall be responsible for arranging resources for data connectivity to NDNC/Clients remote locations.

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.

    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders.
    41 minutes ago · · Unlike ·
    You like this.
    Jay Parkhe I also received another call for a Free card today from HSBC – +918041536045. Unacceptable. What is happening?
    8 minutes ago · Like
    Jay Parkhe I am going to publicise all such numbers till the Government stops these uncouth callers intruding our privacy.
    7 minutes ago · Like

    Posted on

    Someone help me from Pesky callers from American Express

    I want to stop incoming pesky calls from AMERICAN EXPRESS from +912244096500 WHO are making use of NO PERMISSION REQUIRED MARKETING. SAD !.


    I am not interested in AMEX. I wonder when the government of India and TRAI will bring a law against such intruders. 

    Posted on


    Posted on

    Do Not Call, NDNC Registry, DND, Do not disturb TRAI, Mobile Phone, SMS, India